Trauma has a way of outlasting the painful event that caused it. It shows up as a racing heart in a meeting, a flinch at a loud noise, or shutting down when everything feels too heavy. Most people looking for trauma-informed care in Greensboro, NC aren’t looking for a diagnosis. They want to feel safe again.
Our team at 1Eleven is here to help you heal. Our trauma-informed care gives you a safe space to finally be heard. We won’t push you to talk about anything until you’re ready. Instead, we will sit with you and support you until you are.
What Does Trauma-Informed Care Mean?
Trauma-informed care is an approach that assumes anyone walking through the door may have a history of trauma, and shapes every interaction around that reality. Instead of asking “what’s wrong with you,” the question becomes “what happened to you.” Trauma-informed care promotes vulnerability and avoids re-opening old wounds in the process of treating them. In practice, that means prioritizing your safety, your choices, and your sense of control at every step.
For our team at 1Eleven, this isn’t a therapy you sign up for or a track you get placed on. It’s the foundation for everything else. You feel it at the front desk, in the pace of a session, and in the way we ask before we move forward. You feel it in the room, in the words we choose, and in the small things that make it a little easier to stay.
Trauma-Informed Care vs. Trauma-Specific Therapy
Two ideas often get tangled together, so it helps to separate them. Trauma-informed care shapes how we deliver every kind of care, in every setting. Trauma-specific therapy is narrower. It works directly with a traumatic memory, guided by a clinician trained for that exact work. You need both, and they support each other. Our therapy programs lay out the full range of approaches we use.

The Six Guiding Principles of Trauma-Informed Care
You’ll see some sources list five principles and others six. The version most widely used comes from SAMHSA, which names six. These aren’t ideas we keep on a poster. They’re how our team at 1Eleven shows up every day.
Safety. Physical and emotional safety come first, in the space itself and in how a session is run.
Trustworthiness and transparency. You know what to expect and why. Nothing about your own care is a surprise to you.
Peer support. People who’ve been through it themselves help others see that healing is possible.
Collaboration and mutuality. Your care plan is built with you, in an ongoing back-and-forth, not handed down.
Empowerment, voice, and choice. Your strengths and preferences steer the plan, right alongside your diagnosis.
Cultural, historical, and gender issues. Care accounts for your background, your identity, and the context you carry into the room.
The Four Rs: Trauma-Informed Care in Practice
SAMHSA also frames this work through what’s often called the Four Rs. At 1Eleven, we structure everything we do around these principles. We recognize how far trauma reaches, for clients and staff alike. We notice the signs when they show up, whether that’s hypervigilance, avoidance, or how hard it can be to trust someone new. We respond by building that understanding into our intake, our policies, and the way sessions actually runs.
How Trauma, Substance Use, and Mental Health Are Connected
The link between trauma, substance use, and mental health is as plain in the research as it is in our sessions. According to SAMHSA’s 2024 National Survey on Drug Use and Health, 23.4% of U.S. adults, roughly 61.5 million people, experienced a mental illness in the past year, and 16.8% of people aged 12 and older, about 48.4 million, met criteria for a substance use disorder in that same window.
The overlap between trauma and substance use runs deep. Research puts it across a wide range, commonly somewhere between a quarter and half of people with PTSD or a substance use disorder also meeting criteria for the other. That’s a big reason our team at 1Eleven built dual diagnosis care into our model from the start, treating both as connected instead of treating one and coming back to the other later. NIMH estimates that about 6.8% of U.S. adults will experience PTSD at some point, which tells you how common trauma responses are, even among people who never come in for care.
Either condition can come first. Neither one reliably causes the other, which is exactly why clinicians call it dual diagnosis and place no blame on either side. Anxiety and substance use tend to feed each other, and depression often sits alongside both. Our mental health programs are built with that overlap in mind, and CBT-based sessions are one of the ways we work on it directly.

Trauma-Informed Care at 1Eleven in Greensboro, NC
Healing doesn’t run on a fixed schedule, and neither do we.
What changes from one person to the next isn’t our commitment to safety and choice. A college student carrying something they’ve never said out loud needs a different kind of patience than a first responder who has spent years being the one everyone leans on. A parent worried about who’s watching the kids needs a different rhythm than someone stepping down from detox. We understand life gets heavy and your needs are unique to your experience. At 1Eleven, we have built our PHP and IOP programs to meet you where you are.